Hotel Policy

Every house has its rule, let alone hotel

WHAT YOU NEED TO KNOW


1) Check in time: 14:00 pm

2) Check out time: 12:00 noon

Late check out is subject to room availability:

a) Standard Room

- 12:00pm to 3:00pm (Additional RM25.00)

- 3:00pm to 5:00pm (Additional RM50.00)

b) Superior Room, Deluxe Room & Boutique Room

- 12:00pm to 3:00pm (Additional RM35.00)

- 3:00pm to 5:00pm (Additional RM70.00)

Full charge if check-out after 5:00pm

3) 24 hours reservation service

4) Extra mattress @ RM45 nett per night

5) Price shown included breakfast. For extra breakfast request, RM7.00 will be charge per pax.

6) Cancellation Policy:

- Free Cancellation (Full Refund): 3 days BEFORE check-in date.

- First Night Penalty: 'No Show' or cancellation made within 3 days BEFORE check-in date.

*All cancellation & refund is subject to a processing fee of MYR 10 + 5% Payment Gateway Charges.